Select a picture from your local drive and click Save. In the window that opens, click Upload picture. Click the profile picture/thumbnail/initials at the top right. I am on a free version of Microsoft Teams, which (to my knowledge) is not linked to a larger Office365 account. Sign in with the account you want to change the profile picture for. Select the user you want to update, and then choose OK. Choose your own profile photo, and then choose Another user. Since I have a profile picture obviously this worked somehow before, but seems impossible to change now. Use the Exchange admin center Go to the Microsoft 365 admin center, and then open the Exchange admin center. I've also encountered the exact same error if I merely try to remove the existing profile picture I have and go back to the generic colored text avatars (i.e. Please try again." Whenever I try with the iOS apps, I get the error "Error: We were unable to upload your image." Obviously neither is helpful to understand what I should do to fix. Whenever I try with the desktop or web app, I get the error " There was a problem saving the photo. I have also tried updating my profile name at the same time, which I saw recommended in one community answer.Within the web browser app, I have tried with Chrome and with Firefox.I tried using the Teams desktop app, the web browser app, the iPhone app, the iPad app.I tried a variety of sizes: 60圆0 px, 100x100 px, 256x256 px, 512x512 px, with many other options as well.I have tried every possible thing I can think to try to get this to work, and nothing works: I'm speaking about my personal picture, not the team picture. change my existing) profile picture in Microsoft Teams.
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